Privacy Policy

Your privacy rights

This Privacy Policy describes your privacy rights with respect to our collection, use, storage, sharing, and protection of your personal information. It applies to the website and all related sites, applications, services and tools where reference is made to this policy regardless of your access or use, including mobile devices.

Range and consent

Through the use of and its related sites, services and tools, and application, or registering for an a-buck account, you expressly consent to our collection, use, provision, and preserve your personal information as described in this privacy policy and our user agreement.

We may change this privacy policy at any time by changing the terms on this site. Amended terms are valid 30 days after publication on the website. In addition, we will keep you informed by e-mail of changes to this Privacy Policy.

The collection of personal information

You cannot use our Web sites without telling us who you are or revealing any personal information about yourself. If you register for an account with us, you give us your personal information and you are not anonymous to us. If you choose to give us your personal information you consent to the transfer and storage of your personal information on our servers in the Netherlands.

We collect the following types of personal information with you to the use of and access to our websites, applications, services and tools to help personalize and improve your user experience:

When you visit our sites, use our applications, services and tools, we automatically collect information about your computer, mobile device, or other device. This information is associated with your personal account, but is not limited to:device ID or unique identification code, the type of device, geo-location, information, computer and connection information, statistics on page views, traffic to and from the sites, IP address and standard Web log information, anonymous information provided through our use of cookies and web beacons is collected.

We collect and store any information you enter on our websites or provide to us in the context of the use of our websites, applications, services or tools. This may include, but is not limited to information you provided to us when registering for an account, including e-mail address, telephone number, mobile phone number, physical contact information, and (depending on the service used) sometimes financial information, such as bank account numbers.

We store transactional information based on your activities on the sites (such as bidding, buying, selling, post and content you generate or that relates to your account). In some cases, we may request additional personal information.

We could ask you to send us a photo ID, or to answer additional questions online to help us to verify your identity. We have created the platform in such a way that information related to your activity is, only temporary and limited available to other users of, not publicly available.

Use of personal information

Our primary goal in collecting personal information is to provide you with access to our sites and or the use of our services, applications and tools, customer service and relevant information about your account and our services and to provide you with a safe, smooth, efficient and customized user experience. You agree that we may use your personal information to:

-To offer you access to our sites and to provide customer support
-fight crime and fraud and to prevent, detect and investigate, security breaches, potentially prohibited or illegal activities, and enforce our user agreement
-contact you, either by e-mail or phone, to resolve disputes, and solve problems with your account or our sites, services, applications or tools, or for other purposes provided by law as determined.

Disclosure of your information

We may provide personal information to respond to legal requirements, to respond to claims that a company or content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be provided in accordance with this privacy policy and the applicable laws and regulations. We will not process your personal information without your explicit consent for marketing purposes.

We may share your personal information:
-To help detect and prevent potentially illegal acts and violations of our policies, fraud, or breaches of data security.
-with service providers under contract who help with the business (such as, but not limited to, fraud investigations, website operations).
-with other users from your country of residence or outside your country of residence, as approved by you, by using our Web sites, services, applications or tools. For example, in the case where you are involved in a transaction with another user, the other user can view your email address and request your contact information and postal address to help complete the transaction.
-Other third parties to whom you explicitly ask us to send your information (or otherwise explicit message about who you are and give permission when using a specific service).
-Law enforcement, government agencies, or authorized third parties, in response to a reasoned request that related to a criminal investigation or alleged illegal activity or any other activity that can expose us, you, or any other a-buck user to legal liability. At such events, we will only share information which is relevant and necessary for the research such as name, city, State, zip code, telephone number, email address, user ID history, IP address, fraud complaints, the bidding and listing history.
-in connection with an investigation of fraud, infringement of intellectual property rights, piracy or other unlawful activity. In those cases we will name, address, city, State, zip code, country, telephone number, email address and any company name.
-Other business units, should we plan to merge or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follows this privacy policies with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.).

Share information on a-buck

Your user name is displayed on a-buck and is connected to all your a-buck activities. Other people can see your feedback, ratings and associated questions. Announcements to other community members about suspicious activity and policy violations on our sites refer to user names. So if you attach your name to your user name, people to whom you have revealed your name will be able to identify your activities on the Web site.

If you visit our sites from a shared computer or a computer in an internet location, certain information about you, such as your user name, activity or reminders from a-buck, might also be visible to other people who use the computer after you.

Using information from a-buck

You can share your personal and financial information to complete transactions and to receive payments. We cannot guarantee the privacy or security of your information and therefore we advise you to evaluate your trading partner before sharing your information. To protect your privacy, we give other users limited access to your contact, address and financial data so that you can trade, can receive payments from other users. When users are involved in a transaction, they have access to each other's name, user name, email address and other contact information. In all cases, you must give other users a chance to remove themselves from your database and a chance to see what information you have collected about them.
You agree to user information, and only for the following purposes:
-a-buck-transaction-related purposes that are not unsolicited commercial messages
-use of services of a-buck (such as escrow and fraud complaints)

Our use of cookies,web beacons, and similar technologies, local storage

When you visit or interact with our websites, services, applications, message services and tools we or our authorized service providers cookies, web beacons and other similar technologies to store information to give you a better, faster and safe experience.

No Spam, Spyware or spoofing

We and our users do not tolerate spam. Make sure you set your a-buck communication preferences so that others can communicate to your as you prefer. You are not permitted to store information from other a-buck users, even a user who has purchased an item or service from you, to add to your mailing list (email or physical mail) without their express consent. You may not use our communication tools to send spam to send content which would violate our user agreement. We'd messages can scan for control on spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content. Communications through a-buck messaging service are temporarily stored.

Access, review and change your personal information

Your password is the key to your account. Use unique numbers, letters and special characters, and don't share your a-buck password with anyone. In case you do, you remain responsible for all actions that take place in the name of your account. If you lose control of your password, this can have major consequences for your personal data and you may be subject to legally binding consequences that have occurred in your name. In the event that your password has been compromised for any reason, you should immediately inform a-buck and change your password.

Most parts of your personal information can be changed by you on a-buck. In some cases we might ask for evidence to verify your identity remotely.
In the event that something in your personal data changes such as a change of address you should update this immediately on a-buck. On your request we can close your account and can keep your personal information out of sight. We will retain personal information from closed accounts to comply with law, prevent fraud, collect costs owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our user agreement and other actions which are allowed by law.

How we protect and store your personal information

We store and process your data on our servers in Netherlands and elsewhere in the world where more a-buck branches are located. We protect your data with the help of technical and administrative security measures to the risk of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption and access authorization mechanims.

We take steps to ensure that the personal information we collect is accurate and up to date. We offer you the possibility to update your details via your personal page. We reserve the right to keep your information as long as the information is relevant to our activities. In addition, we may retain personal information from closed accounts to comply with the law, to prevent fraud, resolve disputes, troubleshoot problems, help with an investigation, to enforce our user agreement and other actions which are allowed by the law.

Third Parties

Unless otherwise expressly included in this Privacy Policy, this document only goes about the use and disclosure of information we collect from you. If you disclose your information to others, regardless of whether they are bidders, buyers or sellers on our sites or other websites on the Internet, keep in mind that different rules may apply to the use or disclosure of information that you give to them. a-buck does not have influence nor control on the privacy policies of third parties and so can you where possible be subject to the privacy policies of third parties. We encourage you to ask questions before giving your personal information.

Contact us

In case your questions were not answered you can contact us using our contact form.